Privacy Policy
​
​
Effective Date: February 1, 2025
Welcome to Psych On Demand (“we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, and related digital platforms (collectively, the “Services”).
By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms outlined below, please do not use our Services.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you use our Services, you may provide personal information, including but not limited to:
• Name
• Email address
• Phone number
• Date of birth
• Address
• Payment information
• Health-related information (if voluntarily provided for therapy or coaching services)
B. Non-Personal Information
We automatically collect certain non-personal information when you interact with our website, including:
• IP address
• Browser type and version
• Device information
• Website usage data (e.g., pages visited, time spent on the site)
2. How We Use Your Information
We use the information collected for the following purposes:
• To provide mental health services, coaching, and related support
• To process payments and manage appointments
• To improve our website and customer experience
• To communicate with you about updates, promotions, or important service notifications
• To comply with legal and regulatory requirements
• To protect against fraud, security threats, or unauthorized access
3. How We Share Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
• With Service Providers: We may share data with third-party vendors that help us provide our Services, such as payment processors, scheduling platforms, and IT support providers.
• Legal Compliance: We may disclose information if required by law, court order, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or restructuring, your information may be transferred to the new entity.
4. How We Protect Your Information
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no online platform can guarantee complete security. Please take precautions when sharing sensitive information online.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
• Access and Correction: Request access to or correction of your personal data.
• Data Deletion: Request that we delete your personal information, subject to legal limitations.
• Opt-Out: Unsubscribe from marketing emails or adjust cookie preferences.
To exercise any of these rights, please contact us at [insert contact email].
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing personal information.
7. Children’s Privacy
Our Services are not intended for children under 13. We do not knowingly collect information from children. If you believe a child has provided personal information, please contact us for removal.
8. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated “Effective Date.” Your continued use of our Services after changes are made signifies your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Psych On Demand
435 Buckland Road
South Windsor, CT 06074
Email: Mental.health.hub21@gmail.com
Phone: 860-288-2177